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Generate compelling campaigns that generate results with Outbound IVR Messaging Solutions from TeleSmart. TeleSmart's state-of-the-art speech technology and full-featured design enables you to create telephone-based campaigns that assist in increasing response rates from outreach efforts. From marketing surveys to notifications, Outbound IVR provides an effective and affordable way to maximize your outbound campaigns.
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Services Offered
TeleSmart's technology allows the person called to answer questions, take surveys and more without an agent resource. Outbound IVR facilitates a range of markets including collections, telesales & lead generation, market research, alerts, group & community communications. Calls can take two forms:
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Initiated by a live agent who starts the call and then launches the IVR to automate a portion of the call.
Started in an automated mode with the person called being provided with a list of options that includes voicemail, entering or receiving information, or speaking with a live agent.
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TeleSmart's IVR platform allows callers to interact with critical data in various databases. Our IVR system can also gather caller information such as product orders, credit card information, and market surveys, as well as provide account or product information.
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