TeleSmart® Audio Broadcasts

TeleSmart's Audio Broadcast systems use traditional analog and digital phone lines as well as VOIP connectivity. Our systems have both commercial and community applications. Companies can contact employees and customers instantaneously. Communities can likewise be contacted by emergency response centers. Audio broadcasting has also been referred to as:

Send Messages to Call Recipients Using IVR Technology

Audio broadcast phone software manages a database of phone lists as well as digitized phone messages. Using analog, digital or VOIP telephony components, TeleSmart's computers can simultaneously broadcast thousands of phone messages. Personalized information can be included in the phone messages through the integration of text to voice software.

Advanced systems include telephony boards or software that can detect the difference between an answering machine and a 'live' person answering the call. These voice blast systems employ the logic to properly play a unique message to answering machines without message truncation.

Audio or Voice Broadcasting systems can send messages to call recipients who are presented with a greeting and a menu of selection items from which to choose using IVR technology. This type of calling campaign and the technology is often referred to as an "Outbound IVR". In many of these voice broadcast campaigns, the IVR software is designed to provide the user with an option to speak with a live operator.

Audio/Voice Broadcast Applications

Audio/Voice Broadcast applications can include emergency alerts, school and church notifications, and commercial customer and prospect contacts.