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Playing messages back to callers is a useful way to relay information without having to answer the phone. Message playback can reduce the number of calls you need to take, while providing effective customer information. For example many callers may just want to know your postal address or returns policy. If you are using a virtual switchboard, it's easy to set up a menu option to playback pre-recorded messages providing all sorts of information.
The TeleSmart MPS is a simple utility for playing background music and advertising messages in commercial environments or for "music on hold" or "messages on hold" phone systems. With TeleSmart, you'll be able to develop a library of messages, create music-on-hold, and deliver other audio and/or visual advertising messages. We'll show you how simple it is to copy audio files (MP3 or WAV) into your designated music and messages folders. MPS will play the music files in sequence slotting in messages at preset intervals. With TeleSmart's recording system, you can store your pre-recorded messages online making it simple to switch between messages any time you'd like.
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